Avoid email spam folders
By using the Text Messaging option in your Plannit app, you'll benefit from an additional option to connect with your customers via their preferred method of communication.
Receive and reply to your customers' text messages directly from Plannit's centralized message center.
Get approvals and payments faster
Send work orders, invoices and quotes by text message for faster response times
Save time on follow-ups
Plannit offers many features that make it easy for you to respond faster, provide great customer service, and let your customers know that you’re taking care of them.
-
Automated responses
-
Website chatbot
-
"On my way" notifications
Frequently Asked Questions
-
What kinds of text messages can I send from Plannit?
You can send automated "on my way" notifications.
It is possible to send quotes, work orders and invoices.
You can also communicate with customers via text message if that's their preferred method of communication. Receive and respond to SMS messages directly from your Plannit message center.
-
Can you automate text notifications based on weather or under circumstances?
Yes it is possible to send a customer notification to a specific client, several clients, or every client on a planned route.
-
How can I get the two-way text messaging feature?
Two-way text messaging is an add-on to any plan.
See the pricing page for details.