By using the Text Messaging option in your Plannit app, you'll benefit from an additional option to connect with your customers via their preferred method of communication.
Receive and reply to your customers' text messages directly from Plannit's centralized message center.

Send work orders, invoices and quotes by text message in a single click
Provides an alternative solution to email communications, that may get blocked by SPAM filters.

Plannit offers many communication tools that make it easy for you to respond faster, offer a great customer experience, and lets your customers know that you’re taking care of them.
- Automated responses
- Smart phone answering system
- Website chatbot
- Automatic "On my way" notifications

Frequently Asked Questions
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What kinds of text messages can I send from Plannit?
You can send automated "on my way" notifications.
It is possible to send quotes, work orders and invoices.
You can also communicate with customers via text message if that's their preferred method of communication. Receive and respond to SMS messages directly from your Plannit message center.
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Can you customize text notifications based on weather or under circumstances?
Yes it is possible to send a customer notification to a specific client, several clients, or every client on your planned route.
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How can I get the two-way text messaging feature?
Two-way text messaging is part of the Premium and Premium+ plans. If you are already on a Pro plan, you can upgrade to Premium within your account settings in the app, or by contacting your Customer Success Manager at Plannit.
See the pricing page for details on our plans.